Natural conversations
Customers ask in their own words. Covaone responds with clear, helpful answers.
Launch a Covaone chatbot that answers right away, sounds like your brand, and hands off to live chat when someone needs a person.
An AI chatbot for customer service understands natural language, answers from your knowledge base, and escalates to humans when needed. Covaone’s chatbot is built for support teams, not marketing pop-ups. Every conversation can become a ticket, a handoff, or a resolved issue.
Customers ask in their own words. Covaone responds with clear, helpful answers.
Ground answers in your docs, policies, and product details.
One click to a human, with the full transcript attached.
Add the widget to your product or site and start capturing conversations.
Add Covaone to your site or app in minutes.
Connect FAQs, help center articles, and the phrasing you prefer.
Route complex chats to teammates in your shared inbox.
Most teams need both. Covaone’s AI chatbot resolves common questions instantly and escalates to live chat when a human is required, so you get speed and empathy.
Yes. Train preferred phrasing, tone, and escalation rules so answers sound like your team.
Yes. The chatbot covers questions around the clock and queues escalations for your team with full context.
Launch AI-assisted chat, live handover, and shared team workflows in hours. Start free, then upgrade when conversations scale.