Resolve tickets automatically
Train Covaone on your knowledge base so common questions get answered right away, in your brand voice.
Covaone answers, resolves, and escalates conversations around the clock. Customers get help fast, and your team only steps in when a human is really needed.
AI customer support is software that understands what customers are asking, resolves the everyday stuff on its own, and passes complex cases to live agents with the full conversation history. Covaone brings that together in one place: a chat widget, conversational ticketing, a shared inbox, tone matching, and early issue detection.
Train Covaone on your knowledge base so common questions get answered right away, in your brand voice.
When the AI is unsure, the chat lands in your shared inbox with history, intent, and suggested next steps.
Keep every thread in one place. No more hunting across email, chat, and spreadsheets.
Customers can get help at 2am. Your team wakes up to escalations that already have context.
Install the Covaone widget and connect your docs, FAQs, and product content.
Decide when AI should answer, when to ask a clarifying question, and when a human should take over.
Go live in hours, then improve answers from real conversations as volume grows.
It is software that answers questions, resolves common issues, and escalates complex cases to humans. Covaone combines AI chat, ticketing, and live handoff in one platform.
A basic chatbot sticks to scripts. Covaone learns your product, matches your tone, routes tickets, spots issues, and hands off to humans with full context.
No. Covaone takes the repetitive Tier-1 work so your team can focus on conversations that need empathy and judgment. Humans stay in the loop on purpose.
Most teams get a first version live in hours with our playbooks, then refine answers from real traffic.
Launch AI-assisted chat, live handover, and shared team workflows in hours. Start free, then upgrade when conversations scale.